Conflict arises when people disagree about a particular situation or interaction. That disagreement usually starts because each person has a different perspective, a different mindset about how to look at the situation.
We humans forget that we are not identical objects produced in a factory bearing the exact same thought processes and point of view on every situation. When we expect someone else to act the way we would in a particular situation, that expectation creates conflict. Instead of talking about the difference in behavior or action, we get mad and defend our territory.
If we use a neutral party to help us talk through the conflict, we find in the end that the other person, who acted differently than we expected, likely took the action because of the other person’s perspective rather than out of some hatred or intentional act to hurt us.
Mediators are neutrals trained to help with this type of conversation. Guiding people to resolve problems in the way that best suits both parties. Using the wisdom of everyone in the room to create a solution tailored to the needs of the situation.
For more information, contact Nancee Tomlinson – 706-670-0676.